Privacy

g63 Privacy Policy

Your personal data belongs to you. This Privacy Policy explains exactly what information g63 collects when you use the platform, how it is used, and how it is kept secure.

Last updated: 2026

How g63 Handles Your Privacy

Six key commitments g63 makes to every registered player in the Philippines regarding their personal data.

SSL-Encrypted Transmission

Every piece of data you send to or receive from g63 is protected by SSL encryption in transit. This includes registration details, KYC documents, and transaction information.

Data Used Only for Your Account

Your personal information is used to operate your g63 account, verify your identity, process PHP transactions, and provide customer support. It is not sold to third parties.

OTP Protects Sensitive Actions

Account setup and changes to security settings on g63 require OTP verification via your registered Philippine mobile number, reducing the risk of unauthorised account changes.

KYC Documents Handled Securely

Identity documents submitted for KYC verification are processed for account verification purposes only. Once verified, documents are stored with restricted access controls.

No Unnecessary Data Collection

g63 only collects information that is needed to operate your account and comply with applicable verification and anti-fraud requirements. We do not collect data beyond what is necessary.

Policy Updates Communicated Clearly

When this Privacy Policy is updated, the revised version is posted on this page with a new date. Continued use of g63 after an update constitutes acceptance of the revised policy.

1. About This Policy

This Privacy Policy describes how g63 ("we", "our", or "the platform") collects, uses, stores, and protects the personal information of users who access g63.app and create accounts on the platform. It applies to all registered players and visitors to the site.

By registering for an account on g63 or continuing to use the platform, you confirm that you have read this Privacy Policy and understand how your personal data is handled. If you disagree with any part of this policy, please discontinue use of the platform.

Who this policy applies to: All individuals who register a g63 account, submit KYC documentation, make deposits or withdrawals in PHP, or interact with any part of the g63 platform at g63.app.

2. Information We Collect

g63 collects personal information through the account registration process, identity verification, platform usage, and support interactions. The categories of data we collect include:

Registration Information

  • Full name as it appears on a government-issued ID
  • Date of birth (to verify you are 21 years of age or older)
  • Philippine mobile number (used for OTP verification)
  • Email address
  • Username and encrypted password

Identity Verification (KYC)

  • Copy or photo of a valid Philippine government-issued identification document
  • Any additional documentation requested to confirm identity or address

Transaction and Financial Information

  • Deposit and withdrawal records in Philippine Peso (PHP)
  • Payment method details (e.g., GCash account reference, bank account details) as submitted through the cashier
  • Transaction timestamps and amounts

Platform Usage Data

  • Game activity, betting history, and session logs
  • Login times, IP address, and device type
  • Browser type and operating system

Communications

  • Messages and requests submitted to customer support
  • Feedback or queries sent to [email protected]
What we do not collect: g63 does not collect credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on the platform. We do not collect sensitive personal information beyond what is necessary for identity verification and account operation.
Data Type When Collected Purpose
Name, DOB, Mobile Account registration Account creation, age verification, OTP
Government ID KYC verification Identity confirmation before withdrawals
Transaction records Every deposit/withdrawal Account management, fraud prevention
Session and device data Platform usage Security monitoring, platform improvement
Support messages Customer contact Issue resolution, service quality

3. How We Use Your Information

Personal data collected by g63 is used for the following purposes:

  • Account management: Creating, maintaining, and securing your g63 account.
  • Age and identity verification: Confirming you meet the 21+ age requirement and verifying your identity through KYC before processing withdrawals.
  • Transaction processing: Facilitating PHP deposits and withdrawals through your chosen payment method.
  • Security and fraud prevention: Detecting and preventing unauthorised access, suspicious transactions, and platform abuse.
  • Customer support: Responding to your queries, resolving account issues, and improving the support experience.
  • Platform improvement: Analysing aggregate, anonymised usage patterns to improve the g63 platform and its game offerings.
  • Compliance: Meeting applicable legal and anti-money laundering (AML) obligations.

g63 does not use your personal data to build advertising profiles or sell data to marketing companies.

4. Legal Basis for Processing

g63 processes your personal data on the following legal grounds:

  • Contractual necessity: Processing your account registration data and transaction records is required to deliver the platform services you have signed up for.
  • Legal obligation: KYC verification and AML-related data retention are required to comply with applicable legal and regulatory obligations.
  • Legitimate interests: Security monitoring, fraud prevention, and platform analytics are conducted in the legitimate interests of protecting players and maintaining platform integrity.
  • Consent: Where we process data beyond the above purposes, we will obtain your explicit consent at the relevant point.

5. Sharing Your Information

g63 does not sell your personal data. We share data only in the following limited circumstances:

  • Payment processors: Transaction reference data is shared with payment service providers (such as local bank transfer networks or e-wallet infrastructure) solely to process your PHP deposits and withdrawals.
  • KYC and identity verification providers: Where third-party verification tools are used to process identity documents, data is shared securely under strict data processing agreements.
  • Legal and regulatory authorities: g63 will disclose personal data to law enforcement or relevant authorities when required by law, court order, or to prevent fraud and financial crime.
  • Platform service providers: Technical service providers who assist in operating the g63 platform may have limited access to certain data under confidentiality agreements, strictly for the purpose of delivering those services.

Any third-party service providers engaged by g63 are required to handle data in accordance with applicable data protection standards and may not use your data for their own purposes.

6. Data Retention

g63 retains personal data for as long as your account is active and for a defined period following account closure, in accordance with applicable legal and compliance requirements. Specifically:

  • Account and registration data is retained for the duration of your account and for a period after closure as required by applicable law.
  • Transaction records are retained to satisfy financial record-keeping and AML compliance obligations.
  • KYC documentation is retained for the period mandated by applicable identity verification and anti-money laundering regulations.
  • Customer support communications are retained for a reasonable period to maintain service quality and resolve disputes.

When data is no longer required for its original purpose and retention is not mandated by law, g63 will securely delete or anonymise it.

7. Security Measures

g63 implements a range of technical and organisational security measures to protect your personal data:

  • SSL encryption: All data transmitted between your device and g63 is encrypted using SSL (Secure Socket Layer) technology.
  • OTP verification: Sensitive account actions require one-time password confirmation to your registered Philippine mobile number.
  • Access controls: Internal access to personal data is restricted to staff who require it to perform specific functions, and is subject to logging and review.
  • Secure storage: Data is stored on secured infrastructure with access monitoring and regular security assessments.
Your role in security: You are responsible for keeping your g63 login credentials private. g63 staff will never ask for your password. If you believe your account has been compromised, change your password immediately and contact support.

8. Cookies and Tracking

g63 uses cookies and similar tracking technologies to support platform functionality and improve the user experience. Cookies used on g63 include:

  • Session cookies: Maintain your login session and keep you authenticated while you are actively using the platform.
  • Functional cookies: Remember your preferences such as language and display settings.
  • Analytics cookies: Collect anonymised data about how visitors use the site, which is used to improve platform performance and content.

Most web browsers allow you to control cookie settings. However, disabling session cookies will prevent you from logging in to your g63 account. For information on managing cookies, refer to your browser's help documentation.

9. Your Rights

As a g63 account holder, you have the following rights with respect to your personal data:

  • Access: You may request a summary of the personal data g63 holds about you.
  • Correction: You may request correction of inaccurate personal data in your account.
  • Deletion: You may request deletion of your personal data, subject to our legal retention obligations. Data required for AML or legal compliance cannot be deleted on request.
  • Restriction: In certain circumstances, you may request that we restrict processing of your data while a dispute or query is being resolved.
  • Withdrawal of consent: Where processing is based on consent, you may withdraw that consent at any time by contacting support.

To exercise any of these rights, contact the g63 support team at [email protected]. We will respond to verified requests within a reasonable timeframe.

10. Children and Minors

g63 is strictly an adults-only platform. Registration is prohibited for individuals under 21 years of age. g63 does not knowingly collect personal data from anyone under the age of 21.

Age verification is conducted during registration and confirmed through KYC documentation before withdrawals are processed. If g63 becomes aware that a minor has registered an account, that account will be immediately closed and any funds will be returned through the original deposit method following verification.

11. Changes to This Policy

g63 may update this Privacy Policy from time to time to reflect changes in platform features, data practices, or applicable legal requirements. When changes are made, the updated policy will be published on this page with a revised date.

We encourage you to review this Privacy Policy periodically. Continued use of g63 after a policy update constitutes acceptance of the revised terms. If the changes are material, we may notify registered players through their account or the platform.

12. Contact Us

If you have questions about this Privacy Policy, how your data is being used, or wish to exercise any of your data rights, please reach out to the g63 support team:

For general account questions, visit the FAQ page. For information on your rights as a player, including responsible gaming tools, visit the Responsible Gaming page. Your full account terms are available at Terms & Conditions.

Your Data Is Safe. Start Playing on g63.

Now that you know how your privacy is protected, create your g63 account and access slots, live casino, sports betting, and eBingo – in PHP, on any device, around the clock.

21+ only. Online gaming involves financial risk. Please play responsibly and within your personal budget.